Cookie Policy
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
Privacy Notice
This Privacy Notice provides details of the personal data we collect from you, what we do with it, how you might access it and who it might be shared with.
Our Contact Information (Data Controller)
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What we do with your personal data
We process personal data only for the purpose for which they are collected. The purpose is dependent on whether you use only our website, or additionally, our services. If you use our services you are required to register and we collect your personal data. We use this personal data for the provision of the service or the performance of the contract. We may use your personal data for other similar purposes, including marketing and communications, but that will only occur in the case we have your consent or another legal justification for doing so.
+ From our Children we process and retain personal data for the following purposes and periods, with the applicable legal basis –
Processing purpose
Treatment
Legal Basis
6(1)(a) – we have the data subject’s consent
Retention period
Until 25th birthday
+ From our Customers / Clients we process and retain personal data for the following purposes and periods, with the applicable legal basis –
Processing purpose
Treatment
Communications, marketing and intelligence
Sales and Distribution of Products and Services
Legal Basis
6(1)(c) – we have to comply with a legal obligation
6(1)(a) – we have the data subject’s consent
6(1)(f) – it’s in our legitimate interest (Business operations and due Diligence)
Retention period
8 years
Until consent withdrawn
Ongoing financial records
+ From our Consultants we process and retain personal data for the following purposes and periods, with the applicable legal basis –
Processing purpose
Employee monitoring
Employee performance management
Employee Recruitment and Employment
Information, system, network and cyber security
Legal Basis
6(1)(b) – we have a contract with the data subject
6(1)(b) – we have a contract with the data subject
6(1)(b) – we have a contract with the data subject
6(1)(b) – we have a contract with the data subject
Retention period
Until contract completed
Until contract completed
Until contract completed
Until contract completed
What personal data do we collect?
The personal data we collect depends on whether you just visit our website or use our services. If you visit our website, you do not need to provide us with any personal data. However, your browser transmits some data automatically, such as the date and time of retrieval of one of our web pages, your browser type and settings, your operating system, the last web page you visited, the data transmitted and the access status, and your IP address.
If you use our services, personal data is required to fulfill the requirements of a contractual or service relationship, which may exist between you and our organisation.
We collect:
+ Financial Details
+ GP name and address
+ Health insurance information
+ Name
+ Patient number
+ Telephone contact details
+ Confidential Correspondence
+ Digital Images
+ Email, Social Networks
+ Employment History
+ Online Identifiers
+ Banking Details
+ Education History
+ Employee Performance Data
+ Location Information
+ Photographs together with Identifiers
We collect sensitive personal data and do so under the following legal basis:
Disease
– 9(2)(a) – Explicit consent of the data subject
– 9(2)(h) – For purposes of medicine, health or social care or health professionals
Medical reports
– 9(2)(a) – Explicit consent of the data subject
– 9(2)(h) – For purposes of medicine, health or social care or health professionals
NHS Number
– 9(2)(a) – Explicit consent of the data subject
– 9(2)(h) – For purposes of medicine, health or social care or health professionals
Racial or Ethnic Origin
– 9(2)(a) – Explicit consent of the data subject
Results of blood tests
– 9(2)(a) – Explicit consent of the data subject
– 9(2)(h) – For purposes of medicine, health or social care or health professionals
Results of treatments
– 9(2)(a) – Explicit consent of the data subject
– 9(2)(h) – For purposes of medicine, health or social care or health professionals
Clinical treatment
– 9(2)(a) – Explicit consent of the data subject
– 9(2)(h) – For purposes of medicine, health or social care or health professionals
Results of assessments
– 9(2)(h) – For purposes of medicine, health or social care or health professionals
How do we look after personal data?
We limit the amount of personal data collected only to what is fit for the purpose, as described above. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain personal data only for as long as is described above, to respond to your requests, or longer if required by law. If we retain your personal data for historical or statistical purposes we ensure that the personal data cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal data.
How can you access your personal data?
You have the right to request access to any of your personal data we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.
If you would like to make a request to see what personal data of yours we might hold, you may make a request from our company website or here.
Where you have previously given your consent to process your personal data, you also have the right to request that we port or transfer your personal data to a different service provider or to yourself, if you so wish.
Where it may have been necessary to get your consent to use your personal data, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal.
Our Data Protection Officer